Founding Forward Deployed Engineer

The role

This founding role involves owning customer deployments for an early-stage B2B SaaS company. You will combine data engineering, applied AI, and customer collaboration to build reusable tools and deliver business outcomes.

What you will do

• Work with customer revenue and operations leaders to understand business goals.
• Lead customer onboarding and scope data access.
• Map undocumented warehouse schemas to business concepts.
• Interview customer data and business teams to establish definitions and validate mappings.
• Build customer-facing signals and workflows including custom agent configurations.
• Diagnose issues with outputs.
• Define success measures and build analysis to demonstrate deployment impact.
• Turn deployment learnings into reusable validation frameworks, evaluation harnesses, and mapping tools.

Required qualifications

• At least 3 years of experience in a technical customer-facing role.
• Engineering or data science background.
• Applied statistics or modeling experience.
• Degree in statistics, mathematics, computer science, or a comparable quantitative field.
• Strong SQL and dbt skills.
• Experience navigating undocumented data warehouses and resolving inconsistent business definitions.
• Applied data science knowledge including distributions, seasonality, validation design, and calibration.
• Experience building custom agent setups beyond default implementations.
• Experience defining metrics to demonstrate customer outcomes.
• Experience at an early-stage startup, or a combination of large-company experience with startup or founder experience.
• Detail-oriented, evidence-driven approach.
• Comfort with ambiguity and end-to-end ownership.

Nice to have

• Founder experience is valued

Before you apply

• Visa sponsorship is not available

About the company

clera is an early-stage B2B SaaS company.