Senior Solutions Engineer

The role

This senior, customer-facing role bridges pre-sales and implementation for a supply chain software platform focused on temperature-controlled logistics. You will own the technical solution from initial discovery through customer go-live.

What you will do

• Lead technical and process discovery with customer stakeholders in supply chain, quality, logistics, and IT.
• Deliver tailored product demonstrations and address technical objections.
• Design customer solutions by identifying modules, data needs, integrations, phases, and scope boundaries.
• Develop sequenced implementation plans and statements of work.
• Partner with Sales on proposals and commercial documents.
• Carry solution designs into delivery, lead workshops, and support configuration.
• Coordinate technical handoffs across Product, Data, Engineering, and Delivery teams.
• Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

Required qualifications

• At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
• Experience owning solution designs from pre-sales through implementation and go-live.
• Strong customer-facing demonstration skills and experience responding to technical objections in sales settings.
• Background in supply chain, cold chain, logistics, or quality management systems and workflows.
• Hands-on experience configuring or implementing enterprise software modules.
• Familiarity with data integrations, APIs, and system interoperability.
• Experience coordinating work across Product, Engineering, and Delivery teams.
• Experience using Figma, FigJam, Jira, Linear, or equivalent tools.

Nice to have

• Experience in regulated industries and building reusable implementation assets is beneficial.

Before you apply

• Visa sponsorship is not available.

About the company

clera provides a supply chain software platform focused on temperature-controlled logistics.