Clera
Senior Product Manager, SMB Platform
New York, Remote. Posted 7 days ago
The role
You will own key customer experiences across onboarding, business workflows, integrations, and AI. You will build a financial platform for small businesses.
What you will do
- Own the roadmap for customer-facing AI features.
- Improve the customer journey from signup through activation and ongoing engagement.
- Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.
- Set strategy for integrations and APIs across accounting, payments, payroll, and business software.
- Apply LLMs, agentic workflows, and automation to customer problems.
- Run experiments across onboarding, activation, adoption, and retention.
- Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.
Required qualifications
- Product management experience appropriate to a senior role
- Bachelor's degree
- Experience building customer-facing products using AI, LLMs, or agentic workflows
- Experience building integrations, APIs, or platform products
- Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content
Nice to have
- Advanced degree
- Relevant analytical or technical background
Before you apply
- Visa sponsorship is not available
About the company
clera is a fintech product team building a financial platform for small businesses.