Clera

Senior Product Manager, SMB Platform

New York, Remote. Posted 7 days ago

The role

You will own key customer experiences across onboarding, business workflows, integrations, and AI. You will build a financial platform for small businesses.

What you will do

  • Own the roadmap for customer-facing AI features.
  • Improve the customer journey from signup through activation and ongoing engagement.
  • Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.
  • Set strategy for integrations and APIs across accounting, payments, payroll, and business software.
  • Apply LLMs, agentic workflows, and automation to customer problems.
  • Run experiments across onboarding, activation, adoption, and retention.
  • Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

Required qualifications

  • Product management experience appropriate to a senior role
  • Bachelor's degree
  • Experience building customer-facing products using AI, LLMs, or agentic workflows
  • Experience building integrations, APIs, or platform products
  • Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content

Nice to have

  • Advanced degree
  • Relevant analytical or technical background

Before you apply

  • Visa sponsorship is not available

About the company

clera is a fintech product team building a financial platform for small businesses.