Agent Deployment Manager

The role

You will own the end-to-end deployment of AI agents for enterprise freight and logistics customers. You will work across customer operations, IT, business teams, and internal product and engineering partners.

What you will do

• Lead customer deployments through kickoff, go-live, hypercare, and larger-scale rollout.
• Map customer workflows and configure AI agents with operations, IT, and business stakeholders.
• Coordinate integrations and troubleshoot technical issues with product and engineering teams.
• Share customer insights with product teams to inform improvements and roadmap decisions.
• Create repeatable deployment playbooks, templates, and practices.
• Guide change management and train operators to build confidence using AI tools.

Required qualifications

• At least 2 years of experience in implementation, deployment, or technical project management.
• Ownership of enterprise B2B software deployments from start to finish.
• Strong understanding of enterprise software architecture, including APIs, databases, system integrations, and technical troubleshooting.
• Experience planning and coordinating projects across multiple stakeholders, tracking progress, and delivering on schedule.
• Ability to build trust and drive consensus across complex organizations and diverse teams.
• Fluent English.
• Proficient German.

Nice to have

• Experience with AI agents, large language models, or software development.
• Logistics, freight forwarding, supply chain, change management, or operator training experience.

Before you apply

• Must have local work authorization.
• Visa sponsorship is not available.

About the company

clera