Clickup
Technical Account Manager
Philippines, Remote. Posted 2 months ago
The role
The Technical Implementation Account Manager supports customers as a trusted partner and problem-solver. You will manage a defined book of business, driving adoption and measurable business outcomes through onboarding, solution design, and AI-enabled workflows.
What you will do
- Support end-to-end onboarding and implementation for assigned customers.
- Translate functional and technical requirements into ClickUp solutions.
- Monitor account health, utilization, and stakeholder engagement.
- Execute standard adoption plays and account review cadences.
- Conduct Intake, Execution, and Reporting cycles for customer workflows.
- Configure and test standard AI workflows and automations.
- Identify expansion signals and pass leads to the account team.
- Collaborate with Sales and Customer Success to support renewals and expansions.
- Partner with Product and Services to maintain alignment.
- Use AI to synthesize discovery and improve documentation quality.
Required qualifications
- Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality.
- Comfortable with generative AI concepts, prompt design, and automation frameworks.
- Strong workflow analysis for core, well-understood processes.
- Strong project and time management.
- Comfortable using dashboards and metrics to communicate health and ROI.
- Executive presence and strong communication skills.
- Ability to demonstrate examples of using AI tools, prompts, automations, or agent-assisted workflows to improve productivity or outcomes.
Before you apply
- Interview process assesses practical AI capability including workflow analysis, customer execution, judgment, and agentic workflows.
- Unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product.
- AI may be used to review and screen employment applications.
About the company
ClickUp is an AI-native company building a converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search.