Technical Account Manager Architect - Singapore

The role

You will be the technical lead for a small group of large customers. You will guide them through design decisions, production, and growth while managing escalations and ensuring they get value from ClickHouse.

What you will do

• Run a regular cadence with 4 to 8 strategic accounts
• Lead onboarding including schema, data modelling, and query design
• Keep performance and cost on track for live customers
• Own escalations for accounts and work with support engineers
• Partner with Solutions Architects and Consulting Engineers
• Write documented setup, configuration, and reference architectures

Required qualifications

• 5+ years in a hands-on, customer-facing technical role after the sale
• Specialist depth in data modelling, query performance and integration on distributed or analytical databases
• Hands-on SQL including writing, tuning, and debugging complex queries
• Experience owning a small book of high-touch enterprise accounts
• Hands-on cloud experience (AWS, GCP and/or Azure)
• Experience running distributed systems in production
• Ability to explain technical trade-offs to engineers and executives
• Fluent English

Nice to have

• Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, RedRedshift or Druid
• Involvement in open source, as a user, contributor or community member
• A working knowledge of Kubernetes

Benefits

• Flexible work environment
• Employer contributions towards healthcare
• Stock options
• Flexible time off
• USD$500 Home office setup for remote employees
• Global Gatherings

Before you apply

• 30-minute call with recruiter
• Conversation with hiring manager
• Take-home exercise (four to five hours)
• 90-minute technical interview including live SQL writing and tuning
• Final conversation with VP of Support Services

About the company

ClickHouse is the open-source, real-time analytical database used by more than 4,000 companies including Anthropic, OpenAI, Tesla and Meta.