Clickhouse

Technical Account Manager Architect - Japan

Japan, Remote. Posted a month ago

The role

You will be the named technical lead for a small group of large customers. You will guide them through design decisions, production, and growth while managing escalations and ensuring they get value from ClickHouse.

What you will do

  • Run regular cadence with 4 to 8 strategic accounts
  • Lead onboarding including schema, data modelling, and query design
  • Keep performance and cost on track for live customers
  • Own escalations for accounts and work with support engineers
  • Partner with Solutions Architects and Consulting Engineers
  • Write documented setup, configuration, and knowledge base articles

Required qualifications

  • 5+ years in a hands-on, customer-facing technical role after the sale
  • Specialist depth in data modelling, query performance and integration on distributed or analytical databases
  • Hands-on SQL including writing, tuning, and debugging complex queries
  • Experience owning a small book of high-touch enterprise accounts
  • Hands-on cloud experience (AWS, GCP and/or Azure)
  • Experience running distributed systems in production
  • Ability to explain technical trade-offs to engineers and executives
  • Fluent English and Japanese

Nice to have

  • Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, Red redshift or Druid
  • Involvement in open source, as a user, contributor or community member
  • A working knowledge of Kubernetes

Benefits

  • Flexible work environment
  • Employer contributions towards healthcare
  • Stock options
  • Flexible time off in the US, generous entitlement in other countries
  • USD$500 Home office setup if you are a remote employee
  • Global Gatherings

Before you apply

  • 30-minute call with recruiter
  • Conversation with hiring manager
  • Take-home exercise (four to five hours)
  • 90-minute technical interview including live SQL writing and tuning
  • In-person meeting with local head of solutions architecture

About the company

ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.