Account Manager

The role

The Account Manager ensures the continued success of partnerships between Clipboard and its workplace partners. You will manage a book of business, perform strategic account planning, and drive executive value through meetings and reviews.

What you will do

• Manage and grow a book of business with accountability for SSSP and SSNR.
• Identify churn risks, mitigate issues, and uncover opportunities for commercial expansion.
• Build and maintain detailed account plans.
• Forecast performance and provide insights to internal leadership.
• Establish trust with clinical and non-clinical executives.
• Lead Quarterly Business Reviews and strategic meetings.
• Act as the primary point of contact for complex escalations.
• Partner with Product, Legal, and Strategy Operations to represent the voice of the customer.

Required qualifications

• Excellent verbal and written communication skills
• Willingness to try / lack of fear
• Bachelor's Degree

Nice to have

• Relationship management experience

Benefits

• Do great work that matters for customers who could really use your help
• Competitive pay
• Unlimited PTO
• Fully Remote

Before you apply

• Case study
• Interview 1 with a hiring manager
• Interview 2 with Head of Account Management
• Culture chat with a partner on our People Team

About the company

Clipboard is a remote-first team of over 1,000 people that uses an app-based marketplace to connect healthcare professionals with workplaces. Founded in 2016, they are a leader in Long-Term Care staffing.