Crusoe
Staff Engineer, Customer Insights & Alerts
San Francisco, CA - US. Posted 4 months ago
The role
You will own correlation, deduplication, and lifecycle logic to turn detector signals into customer-facing insights. You will build and scale systems from scratch to support a growing global fleet.
What you will do
- Own correlation and deduplication logic
- Build heuristics for thresholds, grouping rules, and severity scoring
- Partner with the Data team on fleet-level anomaly detection
- Drive detection fidelity by reducing false positives and expanding signal coverage
- Integrate ML/RL outputs into customer alerting
- Ship customer-facing features end-to-end across the stack
- Build new systems from scratch and scale existing ones
- Drive cross-team design discussions and evaluate technical trade-offs
- Mentor engineers through code reviews, design feedback, and coaching
Required qualifications
- Deep experience building anomaly detection systems, heuristics-based rule engines, or ML/RL systems for infrastructure or data-intensive domains
- Proven ability to navigate precision/recall trade-offs and build continuous feedback loops
- Strong foundation in building reliable, scalable backend systems
- 5+ years of experience shipping production software using modern compiled or systems languages (Go, Rust, C++, Java, or similar)
- Expertise with time-series data, telemetry pipelines, and observability primitives
- Ability to clearly explain complex logic and trade-offs to technical and non-technical partners
Nice to have
- Experience with GPU profiling tools (Nsight, NCCL Inspector) or hardware-level infrastructure diagnostics
- Background in observability platforms or products
- Experience shipping production agentic applications, such as LLM-based agents for triage, root-cause analysis, or automation
- Experience with reinforcement learning applied to operational or infrastructure problems
- Familiarity with large-scale fleet management or cloud infrastructure
- Passion for building team culture and engineering quality of life
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
About the company
Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. They use an energy-first approach to solve power bottlenecks for AI compute.