Crusoe

Vice President, Product Management, Managed AI

San Francisco, CA - US. Posted a month ago

The role

You will own the vision, strategy, execution, and roadmap for the Managed AI Services portfolio. You will lead a team of product managers and partner with engineering, marketing, and sales to drive the business.

What you will do

  • Define the long-term vision, strategy and roadmap for the Managed AI Services portfolio
  • Build, lead and mentor a team of product managers
  • Partner with engineering, technical program management, product partnerships, marketing, customer success and sales
  • Own the business metrics for the portfolio including usage, reliability, revenue, gross margin and customer satisfaction
  • Shape go-to-market with sales, marketing and customer success
  • Build relationships with key customers, ecosystem partners and GTM partners
  • Track the Managed AI competitive landscape and emerging technologies
  • Identify and resolve technical and commercial risks, infrastructure bottlenecks and scaling challenges
  • Manage product budgets and resources against business goals

Required qualifications

  • Proven product management track record with AI/ML services, including experience building AI managed services and scaling them from scratch
  • First-hand experience with AI managed services such as inference, tuning, reinforcement learning and agent sandboxes, along with the observability and evaluation practices that support them
  • Strong understanding of cloud infrastructure technologies and trends
  • Experience managing and launching technical products and features for AI-native, digital-native and enterprise customers
  • Proven experience building, leading and mentoring product management teams
  • Strategic leadership to set vision and guide cross-functional teams
  • Analytical rigor to interpret complex market, customer and production data
  • Excellent communication and collaboration skills
  • Hands-on use of AI tools to accelerate the product management craft

Nice to have

  • Experience leading a technical customer-facing team or operating an AI managed service from the customer or user side
  • Engineering background prior to moving into product management
  • Experience with open model ecosystems and the fine-tuning and inference optimization workflows enterprises use to adapt models to their data
  • Familiarity with Agile and Lean product management methodologies

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. The company uses an energy-first approach to solve AI compute and power bottlenecks.