Senior Data Center Operations Engineer

The role

You will operate and scale AI cloud infrastructure by ensuring the reliability of GPU-powered data centers. You will lead troubleshooting, incident response, and site operations while mentoring junior engineers.

What you will do

• Lead troubleshooting and break-fix activities for GPU servers, compute, storage, and supporting infrastructure.
• Serve as the senior technical escalation point for critical infrastructure issues.
• Oversee support tickets and prioritize technician workloads.
• Partner with vendors, landlords, and facilities teams to resolve power, cooling, and infrastructure issues.
• Lead site audits and implement improvements to increase uptime and efficiency.
• Troubleshoot and support remote data center locations using monitoring and out-of-band management tools.
• Mentor junior engineers and contribute to cross-site initiatives and documentation.
• Manage infrastructure changes and participate in an on-call rotation.

Required qualifications

• Strong hands-on experience supporting mission-critical data center environments.
• Advanced troubleshooting skills across GPU servers, compute, storage, and enterprise hardware.
• Experience leading complex technical incidents and coordinating resolution across teams.
• Proficiency with Linux administration and TCP/IP networking.
• Experience with remote management tools such as iLO, iDRAC, and BMC.
• Familiarity with DCIM platforms, ticketing systems, and infrastructure monitoring tools.
• Understanding of data center power, cooling, and environmental systems.
• Strong technical judgment, communication skills, and ability to mentor other engineers

Nice to have

• Experience with AI infrastructure, GPU clusters, or high-performance computing (HPC)
• Familiarity with direct liquid cooling (DLC) and high-density data center environments
• Scripting experience with Python or Bash
• Relevant certifications such as CompTIA Server+ or CCNA
• Experience improving operational processes in a fast-growing cloud infrastructure organization

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. The company uses an energy-first approach to build AI infrastructure.