Senior Manager, QMS - Manufacturing

The role

The Senior Manager, QMS - Manufacturing will establish, implement, maintain, and improve the Quality Management System across all manufacturing and operational facilities. This role owns the enterprise QMS framework to ensure quality processes, controls, and compliance are scaled across the organization.

What you will do

• Own and maintain the overall Quality Management System.
• Establish QMS policies, standards, and governance mechanisms.
• Maintain organizational compliance with ISO 9001 and regulatory requirements.
• Direct the enterprise audit program including internal, customer, supplier, and regulatory audits.
• Own enterprise nonconformance (NCR) and Corrective/Preventive Action (CAPA) processes.
• Manage the Quality Document Management System and change-control governance.
• Partner with IT to integrate QMS data across ERP, MES, and inspection tools.
• Establish cross-site quality dashboards and lead Quality Management Reviews.
• Define role-based QMS training requirements and maintain competency records.
• Lead Lean Six Sigma projects and establish closed-loop feedback.

Required qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Engineering, Operations, or a related field.
• 7+ years of experience in Quality, QMS, Quality Engineering, or Manufacturing Quality.
• Demonstrated success developing and scaling QMS frameworks.
• Deep working knowledge of ISO 9001 standards, quality management principles, and regulatory compliance.
• Proven track record of planning, executing, and managing internal, customer, regulatory, and third-party certification audits.
• Strong expertise in CAPA, NCR, 8D, 5-Why, Fishbone, and structured problem-solving methodologies.
• Demonstrated experience managing quality document control systems, record retention, and engineering/operational change management processes.
• Strong ability to lead cross-functional initiatives, influence stakeholders, and drive accountability without relying solely on direct authority.
• Exceptional written, verbal, and executive communication skills.

Nice to have

• ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or Certified Manager of Quality/Organizational Excellence (CMQ/OE).
• Lean Six Sigma Green Belt or Black Belt certification.
• Direct experience leading ISO 9001 implementation, recertification, or multi-site expansion.
• Experience implementing enterprise QMS software platforms (e.g., MasterControl, ETQ, Veeva) and integrating QMS with ERP/MES systems.
• Experience establishing QMS frameworks within fast-growing manufacturing organizations or greenfield facility launches.
• Experience leveraging AI, predictive analytics, or digital transformation tools in quality management.

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. The company uses an energy-first approach to build AI infrastructure.