Staff Technical Program Manager, Firmware Lifecycle and Release Management

The role

You will own the end-to-end release lifecycle for versioned firmware and software baselines across a GPU fleet. This involves managing releases across Compute, Networking, Storage, Orchestration, and Operations.

What you will do

• Lead versioned firmware and software baselines from scoping through production deployment.
• Drive release programs across Compute, Networking, Storage, Orchestration, and Operations.
• Coordinate upgrades on live production clusters including maintenance planning and rollback strategies.
• Partner with engineering leads on security patches and CVE responses.
• Work with OEMs, ODMs, and suppliers on firmware fixes and roadmaps.
• Design release calendars, validation frameworks, Jira workflows, and metrics.
• Maintain visibility into release health and deliver executive updates.
• Lead retrospectives after major releases to improve processes.
• Apply AI tools to improve tracking, risk detection, and communication.

Required qualifications

• 10+ years as a Technical Program Manager in infrastructure, hardware, or platform engineering.
• Working knowledge of the server firmware stack, including BMC, BIOS, GPU firmware and drivers, and NIC and switch firmware.
• Experience running validation or qualification programs across many engineering teams without direct authority.
• Ability to anticipate risks and drive mitigation plans and rollback strategies for live production environments.
• Track record of creating frameworks such as release calendars, validation gates, and metrics.
• Ability to translate complex technical status into clear, data-driven updates.
• Bachelor’s degree or equivalent professional experience.

Nice to have

• Experience at a GPU cloud provider or hyperscaler managing large-scale fleets (thousands of nodes).
• A track record of driving firmware currency and compliance programs across a production fleet.
• Hands-on experience with vendor escalation management.
• Familiarity with AI accelerator platforms and the dependencies between firmware, drivers, and cluster networking.
• A degree in Computer Science, Engineering, or a related field.

Benefits

• Competitive compensation and equity packages
• Restricted Stock Units
• Paid time off, paid holidays & leave of absence programs
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. They use an energy-first approach to make AI infrastructure better for the world and faster for innovators.