Staff Production Engineer

The role

The Staff Production Engineer ensures infrastructure reliability and performance. You will detect, analyze, and prevent issues to maintain service level agreements through automation and proactive remediation.

What you will do

• Analyze network capacity and co-develop growth plans.
• Provide Tier 1 troubleshooting for switch provisioning and server build failures.
• Manage console DNS mapping and troubleshoot connectivity issues.
• Verify automation scripts and conduct network audits.
• Serve as point of contact for network hardware failures and manage RMA processes.
• Troubleshoot Layer 1 issues in the optical network using OTDR tests.
• Partner with DC and Network Engineering teams on structural cabling.
• Identify recurring network issues and lead operational excellence projects.
• Conduct network studies and recommend improvements.
• Participate in internal working groups to evaluate and adopt new technologies.

Required qualifications

• 5+ years of professional production engineering experience
• 5+ years of experience contributing to architecture and design of new and current systems
• Bachelor's Degree in Computer Science or related field, or 8+ years relevant work experience
• Solid understanding of infrastructure design
• Experience writing high quality code with at least one programming language (Python, Go, or similar)
• Experience building with modern infrastructure tools such as Docker, Kubernetes, Ansible, Cloud Formation, Terraform
• Experience building with modern CI/CD practices and build systems, such as GitLab CI/CD, CircleCI, GitHub Actions
• Experience with logging, monitoring and alerting systems and tools
• Experience with Unix/Linux environments
• Experience with TCP/IP and network programming
• Experience with information security best practices
• Excellent communication skills

Nice to have

• BS Degree in Computer Science, Engineering, or another related technical discipline
• 2+ years of programming experience in Python, Perl, or other scripting languages
• Experience with manageability infrastructure tools like Ansible, REST/gRPC, and NETCONF
• Experience with network operations, with a systematic approach to troubleshooting
• Network certifications (CCNP/JNCIS equivalent)
• Experience working with open-source Network Operating Systems
• A strong desire to engineer and deploy in-house network hardware and software
• Experience testing and deploying new hardware platforms

Benefits

• Full social security coverage
• Contributions to provident, trade union, and pension funds
• Options for additional pensions
• Optional access to Global Life Insurance
• Optional access to private health insurance
• Generous leave policies including maternity, paternity, parental, and sick leave

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. They use an energy-first approach to solve power bottlenecks for AI compute.