Senior Solutions Engineer

New York, NY - US. Posted 3 months ago

The role

You will help enterprise customers deploy AI/ML workloads on high-performance GPU infrastructure. You will run technical discovery, deliver demos and proofs of concept, and troubleshoot workloads.

What you will do

Deliver technical demos and stand up PoC environments for customers
Support technical discovery alongside Account Executives
Deploy and troubleshoot containerized AI/ML workloads on Kubernetes-based stacks
Help customers adapt workloads from AWS, GCP, or Azure to Crusoe infrastructure
Document product gaps and bugs from the field
Channel structured customer feedback to Product
Ensure clean post-sale handoffs by building transition docs and instance summaries

Required qualifications

2+ years of hands-on experience building, deploying, or operating cloud infrastructure, with exposure to AI/ML, HPC, or GPU workloads
Hands-on proficiency with at least one major cloud provider (AWS, GCP, or Azure)
Experience deploying containerized workloads with Kubernetes or Docker
Strong Linux command-line skills and scripting ability in Python or Bash
Networking fundamentals: VPCs, subnets, load balancers, DNS, routing
Clear technical communication
Customer-facing instincts

Nice to have

Experience with distributed training or inference frameworks (PyTorch, Ray, Kubeflow)
Infrastructure-as-Code experience (Terraform, Ansible, CloudFormation)
GPU cluster, InfiniBand/RoCE, or Slurm exposure
Monitoring and observability tooling (Prometheus, Grafana, Datadog, CloudWatch)
Public technical content such as talks, blog posts, or how-to guides

Benefits

Competitive compensation and equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. They use an energy-first approach to solve power bottlenecks for AI compute.