Crusoe
Onboarding Operations Specialist (Contract)
San Francisco, CA - US. Posted 23 days ago
The role
You will manage onboarding logistics, HRIS data workflows, and the in-person orientation experience. This role involves coordinating with cross-functional partners and managing new hire communications and travel.
What you will do
- Own the Jira onboarding queue for new hire offer acceptances.
- Launch and review new hire profiles in HRIS.
- Manage data change tickets in Jira and HRIS.
- Notify cross-functional partners in IT, Workplace, Travel, and Payroll of changes.
- Own the global onboarding inbox.
- Maintain automated pre-hire HRIS workflows, email templates, and Slack communications.
- Oversee new hire travel procedures.
- Execute I-9 verification checks and manage E-Verify processing.
Required qualifications
- Meticulous execution skills with a track record of handling high-volume operational tasks, logistics, and data entry.
- Direct hands-on experience using modern HRIS platforms (e.g., Rippling, Workday) and task management tools (e.g., Jira, Confluence).
- Ability to communicate clearly and coordinate effectively across IT, Workplace, Travel, Payroll, and hiring managers.
- Strong troubleshooting instincts.
- A passion for creating warm, memorable, and welcoming candidate and employee experiences.
Nice to have
- Experience supporting multi-site or hybrid in-person and remote onboarding programs.
About the company
Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. They use an energy-first approach to build AI infrastructure.