Crusoe

Principal Product Manager, Bare Metal

San Francisco, CA - US. Posted a month ago

The role

You will own the strategy and outcomes for a bare metal offering providing GPU and CPU access for AI workloads. This role involves defining the problem space across hardware, software, compute, networking, observability, and management.

What you will do

  • Drive the vision for bare metal compute, GPU/CPU offerings, rapid provisioning systems, and full lifecycle management.
  • Define the end-to-end customer experience including ticketing workflows and escalation paths.
  • Ensure alignment between hardware and software layers.
  • Lead initiatives across engineering and infra-ops for provisioning, observability, and self-service capabilities.
  • Partner with Sales and GTM teams to transform customer feedback into roadmap priorities.
  • Represent the bare metal strategy to partners and internal executives.

Required qualifications

  • 10+ years of experience in cloud and computing technology.
  • 4+ years in product management focused on infrastructure or platform products.
  • Track record of leading complex, cross-functional initiatives through ambiguity.
  • Direct experience at the hardware and firmware level.
  • Demonstrated ability to design and formalize operational processes.
  • Knowledge of server hardware, bare metal provisioning, distributed systems, networking, and large-scale fleet operations.
  • Ability to navigate ambiguous problem spaces and drive long-term vision.
  • Ability to articulate deep technical complexity to executive audiences.

Nice to have

  • Experience with large-scale GPU/CPU AI infrastructure platforms or clouds.
  • Familiarity with IPMI/BMC protocols, infrastructure automation tools, or bare metal provisioning frameworks.
  • An understanding of GPU-based AI workloads and their specific demands on compute and network infrastructure.

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary

About the company

Crusoe is a vertically integrated AI infrastructure company that owns and operates each layer of the stack to power AI workloads. The company uses an energy-first approach to solve power bottlenecks for AI compute.