GTM Operations Manager, CRM & Systems

The role

You will lead the CRM & Systems team and own the technology backbone of the revenue organization. You will set the roadmap for Salesforce and the GTM systems stack while managing a team of administrators, engineers, and analysts.

What you will do

• Lead and develop the CRM & Systems team
• Own the GTM systems roadmap and strategy
• Ensure system reliability, governance, and data integrity
• Partner across the business to translate needs into solutions
• Drive operational excellence and continuous improvement

Required qualifications

• Fluent in English (written and verbal)
• 5+ years in GTM or Revenue Operations
• 2+ years managing people or teams
• Hands-on experience administering and architecting Salesforce and Salesforce CPQ
• One or more active Salesforce certifications (e.g., Administrator, Advanced Administrator, or Platform App Builder) are mandatory

Nice to have

• Experience managing Salesforce administrators or technical operations staff

Benefits

• Learning platform for training and tools
• 20 days of vacation
• Floating and company holidays
• Wellness benefits
• Paid parental leave
• Monthly healthcare allowance
• Work from home stipend

About the company

CreatorIQ is enterprise infrastructure for creator marketing, trusted by more than 1,300 of the world's leading brands and agencies. The company has headquarters in Los Angeles and offices in Austin, London, Manila, New York, San Francisco, and Warsaw.