Credo.Ai
Technical Product Manager, Governance of AI Agents
USA Remote (Pacific Time Zone Preferred). Posted 11 days ago
The role
You will shape and drive the agent governance roadmap by translating customer needs into outcomes. You will work with design partners, engineering, and customer IT teams to ensure product value and successful rollouts.
What you will do
- Shape and drive the agent governance roadmap in partnership with research, engineering, and product leadership.
- Define measures of product success and use customer feedback and product metrics to guide prioritization.
- Identify and prioritize integrations and platforms based on customer needs and market opportunity.
- Work with engineering to define requirements for translating governance policies into operational controls.
- Work with design partners and early customers to scope rollouts and support adoption.
- Develop deployment playbooks including reference architectures, runbooks, and troubleshooting guidance.
- Work with technology partners on integrations and joint deployments.
- Partner with Sales, Customer Success, and Marketing on customer conversations, demos, and sales enablement.
Required qualifications
- 5+ years in technical roles, including at least 2 years of product management.
- Deep experience with AI agents and coding agents (Claude Code, Cursor, Codex or similar), including settings, hooks, permissions and MCP servers.
- Comfortable diving into API documentation and building understanding through small prototypes.
- Working knowledge of identity and access management (OAuth, OIDC, SCIM; Okta or Microsoft Entra).
- Working knowledge of at least one major cloud (AWS or Azure).
- Experience shipping enterprise software in customer environments, including single sign-on, device management (Jamf or Intune), security reviews, and rollout across teams.
- A track record of running technical pilots or proofs of concept with enterprise customers.
- Clear, concise writing.
- Comfort owning outcomes with a small team in a startup environment.
Nice to have
- A background in software engineering, solutions architecture, sales engineering, or forward-deployed engineering
- Familiarity with how organizations define and enforce access or usage policies across technical systems
- Experience with security tooling or agent security (SIEM, CASB, DLP, endpoint management)
- Experience with telemetry and observability (OpenTelemetry)
- Background in AI governance, risk or compliance (EU AI Act, NIST AI RMF, ISO 42001)
- Experience working with systems integrators or technology partners on joint deployments
- Experience at a Series A–C company navigating ambiguity and resource constraints
Benefits
- Competitive Salary and Equity
- Health, dental, and vision coverage
- Ergonomic benefit to cover equipment costs
- Cover the cost of co-working spaces like WeWork and in-person meetups
- Unlimited PTO
- Up to 12 weeks of paid parental leave
- 401(k) plan for employees (US only)
About the company
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context.