Head of Workplace Experience

The role

The Head of Workplace Experience and Real Estate owns the workplace and real estate function. This leader shapes the office portfolio and creates environments for employees through strategic leadership and hands-on execution.

What you will do

• Set the workplace strategy in partnership with business leaders.
• Build and lead the workplace team.
• Oversee daily office operations and facilities management.
• Manage vendor and building management relationships.
• Partner with IT, People, Legal, and building management on safety and business continuity.
• Use technology and operational data to improve service delivery.
• Develop and manage the office portfolio strategy.
• Lead site selection and lease negotiations.
• Direct office openings, buildouts, renovations, and relocations.
• Oversee space planning and workplace design.

Required qualifications

• Bachelor’s degree in Business Administration, Real Estate, Facilities Management, Human Resources, or a related field, or equivalent practical experience.
• 7+ years of relevant experience, including ownership of multi-site workplace operations and facilities management.
• 3+ years in a leadership role.
• Direct responsibility for real estate projects, lease negotiations, or office buildouts.
• Working understanding of lease terms, market conditions, and facilities requirements.
• Experience managing operating budgets, capital expenditures, forecasting, and vendor contracts.
• Experience presenting investment recommendations to leadership.
• Track record of delivering complex workplace projects within budget and on schedule.
• Experience leading teams and establishing processes and service standards.
• Strong hospitality and service orientation.
• Strong communication and relationship-building skills.
• Proficiency with Google Workspace, Slack, and Notion.

Nice to have

• Experience building or scaling a workplace function at a startup.
• Experience expanding an office portfolio and opening new locations.
• Knowledge of workplace design trends and sustainable facilities practices.

Benefits

• 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day.
• Up to $100 per month in fitness reimbursement or complimentary full membership to LifeTime Fitness or Equinox.
• 401(k) with a 3.5% match and immediate vesting.
• Meal program available for both lunch and dinner.
• Pre-tax benefits, including a $1,000 HSA match.
• Life and accidental insurance.
• Flexible PTO.
• Bonus and equity programs eligibility.
• Short & long term disability insurance.

About the company

Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. It leverages artificial intelligence to provide personalized insights and is building a financial ecosystem.