Revenue Operations Lead

The role

You will own the processes, data, and tools that turn demand into client relationships. You will build commercial systems, manage revenue reporting, and run forecasting to help scale the sales team.

What you will do

• Build and maintain the CRM, integrations, and workflows.
• Establish account ownership, pipeline stages, lead routing, and data standards.
• Build reporting connecting pipeline, pilot conversion, signed commitments, client usage, retention, and expansion.
• Partner with Finance to reconcile bookings, billed revenue, and collections.
• Run forecasting and pipeline reviews with Sales and Finance.
• Build capacity and hiring models, account assignments, quota recommendations, and ramp reporting.
• Partner with leadership and Finance on compensation plans and commission calculations.
• Improve conversion across the client journey from inquiry through expansion.
• Connect pricing, commitments, and client expectations into onboarding and billing.
• Automate repetitive work using AI, integrations, and practical tooling.

Required qualifications

• 5–8 years of experience in Revenue Operations, Sales Operations, or a closely related function.
• Meaningful ownership at a fast-growing B2B company.
• Experience configuring a CRM, building workflows and integrations, and resolving data issues.
• Ability to build a forecast, capacity model, or cohort analysis.
• Excellent in spreadsheets.

Nice to have

• Experience with Attio, Salesforce, or HubSpot
• SQL
• Experience with BI tools

Benefits

• Unlimited PTO
• Lunch & dinner in the office every day
• Medical insurance (multiple plan options through Anthem & Cigna)
• HSA or FSA, depending on your plan choice
• Dental insurance
• Vision insurance
• One Medical membership
• 401(k) match
• In-office desk setup stipend

Before you apply

• Background checks for applicants will be administered in accordance with applicable law.

About the company

Crosby is an AI-native law firm that combines human expertise with technology to help companies sign commercial contracts faster. It was founded by Ryan and John.