AI Deployment Manager, Scale

The role

You will help found and run the Scale ADM motion across a wide enterprise portfolio. You will use agentic workflows to triage health, prioritize outreach, and drive value realization to support retention and expansion.

What you will do

• Help found and run the Scale ADM motion across a wide enterprise portfolio
• Use agentic workflows to triage health, prioritize outreach, and keep human time scarce and high leverage
• Drive value realization that supports retention and expansion
• Deepen adoption, find account whitespace, and open growth paths across the book
• Amplify existing marketing webinars, customer education, and onboarding
• Turn live learning into reusable motions
• Shape playbooks and offerings from voice of customer

Required qualifications

• Experience in customer success or adjacent post-sales work in a scale or digital motion

Nice to have

• Product fluency (beyond developers alone) and leaning into AI
• Thrived in high-velocity, multi-customer environments and like building the machine, not only running it
• Energized by agents as coworkers
• Know how to manage accounts and relationships for outcomes
• Already a power user of Grok, Grok Build, Grok Bot, or Grok APIs (or modern AI tools for knowledge work and coding)

Benefits

• Equity
• Comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short & long-term disability insurance
• Life insurance
• Various other discounts and perks

About the company

SpaceXSI is building Super Intelligence to help humanity understand the universe. They are building the full Super Intelligence stack including Colossus supercomputers, Grok models, and a suite of applications.