Forward Deployed Engineer - Japan

The role

You will embed with customer teams to design, ship, and harden production-grade AI applications and agents on Grok models. You will act as a technical feedback loop between the field and product engineering.

What you will do

• Lead discovery with the customer to find bottlenecks and define success metrics
• Design and ship production agents, AI applications, and coding-agent workflows
• Get first versions live and harden them through rollout, monitoring, and iteration
• Own production quality including tracing, evals, debugging, and latency and cost tradeoffs
• Build systems around the model and integrate them into customer auth, data, and workflows
• Measure outcomes like revenue, cost, hours saved, error rate, cycle time, and escaped defects
• Work with Staff+, platform, and domain leaders
• Leave customer teams able to run what you built and turn learnings into reusable patterns

Required qualifications

• 5+ years of experience in software engineering, machine learning engineering, or data science
• Experience owning a customer or operator outcome and turning fuzzy problems into shipped systems
• Built and owned AI-native workflows or agents in production using Python and JavaScript/TypeScript
• Experience debugging real production failures
• Fluency in Japanese and English is mandatory

Nice to have

• 2+ years in a customer-facing role leading discovery and being accountable for outcomes
• Hands-on depth in agents and tool-calling, eval harnesses, retrieval and context systems, CI/CD or developer platforms, and AI-native coding workflows
• Experience as a forward-deployed, solutions, or platform engineer embedded with customers
• Experience as a founding engineer who owned an AI product end to end

About the company

SpaceXSI is building Super Intelligence to help humanity understand the universe. They are building the full Super Intelligence stack including Colossus supercomputers, Grok models, and a suite of applications.