Community Operations Lead

The role

You will build infrastructure and manage daily operations for SpaceXSI's global community programs. You will architect internal tools and automate workflows to help the community team scale.

What you will do

• Design, build, and maintain internal tooling and infrastructure for global community programs
• Identify operational gaps and engineer solutions through automation and custom workflows
• Own the operational experience for application reviews, onboarding, member support, reimbursements, swag logistics, vendor coordination, and event operations
• Work with Revenue Operations to build data infrastructure and dashboards for community reporting
• Serve as the main operational point of contact for ambassadors and internal partners

Required qualifications

• Experience building databases, workflows, and automations
• Experience managing vendors, budgets, and event operations globally
• Must be able to work in person at the San Francisco office

Nice to have

• Operations systems designed to scale for the next 10x
• Familiarity with the realities of global operations: time zones, currencies, international shipping, and local regulations
• Bias toward action: shipping an 80% solution today rather than waiting for perfect
• Care for community and an understanding of the importance of building strong relationships with our champions
• Comfort with ambiguity and energy for greenfield problems
• Fluency with Cursor, Databricks, Luma, Slack, Notion, Salesforce, CRM, and Clay

Benefits

• Equity
• Comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short & long-term disability insurance
• Life insurance
• Various other discounts and perks

About the company

SpaceXSI is building Super Intelligence to help humanity understand the universe. They are building the full Super Intelligence stack including Colossus supercomputers, Grok models, and a suite of applications.