Senior Delivery Manager

The role

You will manage resources both internally and externally to ensure successful initial deployments with appropriate governance and benefit measures. You will also support customer engagement and growth through stakeholder management.

What you will do

• Ensure the team follows internal delivery best practices
• Communicate across technical and non-technical boundaries
• Optimize team flow and build agile capabilities
• Lead continual planning processes including post-launch support
• Identify and rectify issues in team dynamics
• Contribute to different phases of product delivery
• Manage a business analyst and a Customer Engineer
• Build close relationships with internal and external key stakeholders

Required qualifications

• Fluency in English and German
• Proven experience in Agile project management
• Problem-solving and critical-thinking skills
• Track record of managing multiple projects simultaneously
• Effective collaboration with stakeholders at all levels
• Strong understanding of technology and its applications, especially in AI/Data Science products
• Continuous learning mindset in Agile practices
• Adaptability to a fast-paced and evolving work environment

Nice to have

• Remote working experience
• Agile Certification: CSM, TKP, KMP, or KCP
• Industry experience: Distributed teams, AI/Data Science products
• Insurance Industry Knowledge

Benefits

• Competitive salary + OTE
• Flexible working and remote options
• Professional development budget & conference access
• Annual company retreats
• A mission-driven culture that puts people first

About the company

Cytora, now an Applied Systems company, has an AI-powered platform reshaping how insurers and brokers connect, decide, and grow. They are driven by a mission to transform the industry through AI-powered solutions.