Head of National Strategic Accounts

The role

The Head of National Strategic Accounts will own how the company wins large, complex health system accounts. This player/coach role involves personally managing strategic accounts and coaching the revenue team through complex deals.

What you will do

• Personally own one self-sourced strategic account end to end as its DRI
• Coach reps through the four to five most complex active deals
• Architect account strategies, stakeholder maps, and deal structures
• Leverage an existing network of health system C-suite executives to accelerate access
• Build the operating cadence and deal review process
• Work cross-functionally with Value Attainment, Clinical Solutions, Sales Engineering, and Customer Success
• Manage and coach the strategic accounts team
• Build out the team structure, hiring plan, and operating model

Required qualifications

• 12+ years in enterprise healthcare sales or strategic account leadership
• Significant experience in deals with the largest health systems in the country
• Track record of involvement in closing $5M+ deals with multi-stakeholder, multi-year sales cycles
• Deep C-suite relationships across health system leadership (CEO, CMO, CIO, CFO)
• Experience navigating complex health system procurement including IT governance, clinical governance, legal review, and board-level approvals
• Strong understanding of health system operations, clinical workflows, and the healthcare technology landscape
• Experience building, mentoring, or significantly elevating a strategic accounts or enterprise sales team

Nice to have

• Experience selling clinical AI, ambient documentation, or clinical decision support solutions
• Background in health system consulting or advisory
• Experience with gainshare or performance-based contract structures
• Track record competing against and displacing Epic, Nuance/DAX, or other incumbent clinical documentation vendors

Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents
• 401(k) with a company match of up to 3% of base salary
• Remote-friendly culture
• Full equipment provisioning
• Parental leave
• Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings with travel, lodging and meals covered
• Flexible time off with no annual cap
• Company-wide holidays
• Annual holiday shutdown from December 24–January 1

About the company

Ambience builds an AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems. The company provides real-time coding-aware documentation and clinical workflow support across North America.