Senior Product Manager

The role

You will own a core product area on a clinical AI platform from discovery through delivery and adoption. You will define roadmaps, partner with engineering and clinical AI teams, and work with clinicians to ensure product accuracy and value.

What you will do

• Define and execute the roadmap for a product area
• Set priorities based on clinician needs, product quality, and commercial value
• Spend time with clinicians and operational teams on site to understand workflows
• Own the end-to-end user experience and EHR integrations
• Partner with Engineering, Clinical AI, and Design to improve accuracy and reliability
• Establish evaluations and quality measures for the product
• Define when AI output is ready for human review versus automation
• Build repeatable approaches for extending the product to new use cases
• Drive product adoption and sustained usage
• Measure customer success metrics like accuracy, time saved, and adoption

Required qualifications

• 5+ years of product management experience
• Track record of learning a complex domain through user research
• Strong technical fluency with AI/ML products, data, APIs, and complex integrations
• Experience shipping user-facing products with complex workflows and reliability requirements
• Strong product judgment
• Clear written communication
• Comfort making decisions with incomplete information
• Based in SF
• Available to be in the office 3x/week
• Willingness to visit customers and shadow clinicians

Nice to have

• Experience building ambient AI, LLM, or human-in-the-loop products
• Prior 0-to-1 product experience
• Experience improving adoption and quality in a live enterprise product
• Experience with enterprise customers and regulated products
• Healthcare or clinical workflow experience

Benefits

• Comprehensive medical, dental, and vision coverage for you and your dependents
• 401(k) with a company match of up to 3% of base salary
• Remote-friendly culture
• Full equipment provisioning
• Parental leave
• Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings with travel, lodging and meals covered
• Flexible time off with no annual cap
• Company-wide holidays
• Annual holiday shutdown from December 24–January 1

About the company

Ambience builds an AI intelligence platform that restores humanity to healthcare and drives ROI for health systems. The company provides real-time coding-aware documentation and clinical workflow support.