Data Verification Operator

The role

Data Verification Operators review and analyze alert data, images, and videos related to access control, life safety, or other security incidents. They perform AI-assisted alarm monitoring and data verification to ensure timely incident handling and documentation.

What you will do

• Respond promptly across all communication channels, including Slack, email, phone, and other platforms
• Review and validate physical security alerts in real time
• Document findings, escalate issues, and identify patterns to improve product performance and workflows
• Analyze security incident data to detect potential threats, anomalies, and vulnerabilities
• Monitor and respond to alerts and notifications across all systems
• Collaborate with cross-functional teams to support operational continuity and incident resolution
• Document incidents clearly and accurately using appropriate tools and systems
• Partner with engineering teams on data collection, annotation, and product testing efforts

Required qualifications

• Excellent oral and written communication skills
• Excellent analytical and problem-solving skills
• Works well in a team environment as well as independently
• Able to communicate effectively between internal and external teams
• Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
• Above-average computer proficiency
• Strong analytical and problem-solving capabilities
• Ability to multitask while remaining detail-oriented
• Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts
• Be willing to work flexible shifts throughout the week

Benefits

• Cutting-edge equipment
• Branded gear

About the company

Ambient.ai is the category creator and leader in Agentic Physical Security. Founded in 2017, the company uses a reasoning Vision-Language Model to unify monitoring, access control, threat assessment, response, and investigations.