Customer Solutions Manager (Contract)

The role

You will advise a portfolio of complex businesses including farms and ranches to help them achieve clean books and financial insights. You will also build systems, tools, and product features to improve financial visibility for all Ambrook customers.

What you will do

• Advise a portfolio of complex farms, ranches, construction companies, and other businesses.
• Help customers get to clean books and financial insights.
• Build systems, tools, and product features to enable better insight into numbers.
• Work directly with producers to help them make strategic financial decisions.
• Build processes to ensure customers have confident finances.
• Onboard businesses onto Ambrook.
• Dig into financial data to make decisions with tenured customers.
• Identify opportunities for product changes, process improvements, or internal tooling.
• Surface patterns from customer work back to Product, Design, and Engineering.

Required qualifications

• Strong financial, bookkeeping, or accounting background.
• Strong understanding of accounting concepts and their practical application to a variety of businesses.
• Patient, trust-building communicator.
• Curiosity about agriculture, family businesses, and the real economy is a must.

Nice to have

• Direct experience in agriculture, family businesses, or the real economy

About the company

Ambrook is a Series B startup that helps American family-run businesses become more profitable and resilient by rebuilding financial infrastructure. They provide modern tools for accounting, banking, and spending.