Revenue Systems Analyst

The role

The Revenue Systems Analyst acts as a link between Revenue Systems, Revenue Operations, and Business Systems. This person will lead process discovery, map workflows, and translate operational needs into requirements to improve lead-to-cash execution.

What you will do

• Facilitate workshops to document current state and design future state business processes.
• Create multi-level process maps for workflows like lead-to-quote and order-to-cash.
• Establish and maintain a process library including maps, SOPs, and decision trees.
• Translate process and policy decisions into user stories, acceptance criteria, and business rules.
• Partner with Business Systems to validate requirements and ensure feasibility.
• Support administration and strategy for revenue workflow platforms and market intelligence platforms.
• Build and maintain enablement resources like playbooks and prompt libraries.
• Co-design UAT approaches and test scenarios with Business Systems.
• Develop end-user documentation such as job aids and process guides.
• Use operational data to identify friction points and recommend improvements.

Required qualifications

• Bachelor's degree in Business, Operations, or related field (or equivalent experience).
• 4+ years of experience in Sales Operations, Revenue Operations, Business Process Analysis, or related roles.
• Ability to create process maps and documentation using tools like Lucidchart, Visio, or Miro.
• Experience translating business needs into user stories, acceptance criteria, and business rules.
• Experience working with CRM and revenue operations platforms.
• Familiarity with lead-to-cash processes including quoting, contracting, ordering, invoicing, and renewals.
• Strong facilitation, stakeholder management, and written communication skills.
• Analytical mindset and comfort using data to diagnose issues.
• Willingness to learn new technologies and use AI-powered tools.

Nice to have

• Experience in K-12 education, EdTech, or other subscription/SaaS environments.
• Experience with CRMs and Quoting automation and contract/amendment workflows (e.g., Salesforce CPQ / Revenue Cloud).
• Lean / Six Sigma (Green Belt or higher), PMP, or comparable process improvement training.
• Familiarity with Agile delivery practices and tools like Jira/Confluence.
• Experience building playbooks/SOPs and partnering with enablement teams.

Before you apply

• A background check will be required.
• You may be required to provide additional documentation such as proof of vaccination or undergo enhanced background screening like fingerprinting.

About the company

Amplify helps teachers bring delight and rigor to students through K–12 literacy, biliteracy, math, and science learning experiences. The company serves more than 18 million students and teachers across all 50 states and on six continents.