Director, Business Process

The role

You will architect a lightweight operating playbook for a complex Product organization. You will own and standardize core processes for planning, building, and shipping products through co-creation with business unit partners.

What you will do

• Co-design and steward the cross-functional planning calendar for the Product organization.
• Resolve misalignment in work planning methodologies and timeframes.
• Maintain dynamic business unit and cross-product roadmaps.
• Design standardized end-to-end launch processes across business units.
• Co-develop the launch playbook with Go-To-Market, Sales, Customer Experience, Marketing, and Supply Chain.
• Codify ready-to-launch protocols.
• Steward and evolve the five-gate stage gate process.
• Manage gate review orchestration including scheduling and decision documentation.
• Own scope change management.
• Build and lead the central team that designs and supports critical processes and tools.

Required qualifications

• 8+ years of progressive experience in business operations, program management, process design, or product operations leadership.
• Demonstrated track record of building lightweight, well-adopted process.
• Proven experience designing and rolling out core operating processes at scale.
• Strong bias toward partnership and co-creation.
• Track record of leading cross-functional product launches end-to-end.
• People management experience.
• Comfort with both strategy and execution.
• Undergraduate degree required.

Nice to have

• Experience in technology, education, media, publishing, or another product- and content-driven business.
• Ability to point to a process you deliberately simplified or retired.
• K–12 or education context preferred.
• MBA or advanced degree preferred.

Before you apply

• A background check will be required.
• You may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

About the company

Amplify helps teachers bring delight and rigor to students every day through K–12 literacy, biliteracy, math, and science experiences. The company serves more than 18 million students and teachers across all 50 states and on six continents.