Head of Storage

The role

You will lead a combined sales and service operation for the storage business. You will own the P&L, manage the team, and oversee systems from lead generation to collection.

What you will do

• Own the Storage P&L including revenue, conversion, margin and debt recovery
• Drive lead-to-booking conversion and set targets
• Coach the team to hit targets
• Manage pricing trade-offs and pipeline health
• Oversee onboarding, redelivery, complaints, billing and collections
• Establish SLAs and escalation paths
• Recruit, coach and structure the team as it scales
• Own the reporting hub and data analysis

Required qualifications

• Proven experience leading a combined sales-and-service operation with real commercial ownership in a high volume, phone based, customer facing role
• A genuine commercial operator, comfortable owning a P&L and the trade-offs that come with it
• A track record leading teams of 10+ across more than one function and coaching the managers
• Serious data fluency across CRM and support tooling (HubSpot, Zoho, Freshdesk or similar)
• A passion for AI and hands on experience deploying AI tools
• Experience scaling or fixing a team

Nice to have

• Experience with UK customers

Benefits

• 20 days annual leave
• ZAR1000 pr month towards health cover with Momentum/Discovery
• Pension 5% you, 5% us
• Free parking or transport home after 7pm
• In-house barista coffee
• Free breakfast every day
• Weekly drinks, fun socials, and rewards

About the company

AnyVan is a logistics technology company that helps move items across the UK and Europe. The team consists of 400 people across London, Cape Town and Bogota.