Revenue Operations Specialist

The role

The Revenue Operations Analyst serves as the first point of contact for inbound RevOps requests, managing the ticketing queue and resolving Tier 1 issues. This person will handle data quality, CRM hygiene, reporting, and day-to-day administration of core RevOps tools.

What you will do

• Serve as the first point of contact for inbound RevOps requests and manage the ticketing queue.
• Resolve common system issues in Salesforce including data corrections and access requests.
• Escalate complex or high-priority issues to senior team members.
• Perform routine data audits and cleanup across Salesforce and connected systems.
• Monitor and maintain data integrity across the pipeline.
• Build fields and custom objects in Salesforce.
• Support territory management workflows and list management.
• Maintain the accuracy of standard RevOps dashboards and reports.
• Build ad hoc reports and data pulls for commercial team requests.
• Support day-to-day administration of core RevOps tools and document operational workflows.

Required qualifications

• 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role
• Hands-on Salesforce experience
• Strong Excel/Google Sheets skills
• High attention to detail
• Strong organizational skills
• Clear written communicator
• Self-starter
• Curiosity about systems and how data flows across a modern GTM tech stack

Nice to have

• Admin certification
• Experience with tools such as Outreach, Gong, ZoomInfo, LeanData, or BI platforms (Tableau, Looker)
• Prior experience at a B2B SaaS or high-growth technology company

About the company

Andela connects customers with top global, remote technical talent from over 135 countries. It is one of the world’s largest talent marketplaces.