Account Manager, Eastern & Central Time Zones

The role

The Account Manager owns the renewal business for employer groups and partners. You will work cross-functionally to create a seamless onboarding experience and serve as the primary point of contact for employer administrators and brokers.

What you will do

• Manage initiation of client and internal meetings
• Facilitate discussion and gathering of critical information
• Accountable for member group escalations of claims and eligibility
• Create and maintain work stream project plans, status reporting, and documentation
• Collaborate across work streams regarding interdependencies and schedules
• Assess risks proactively and prioritize issues
• Communicate to stakeholders effectively and concisely
• Identify process improvements
• Prepare and present quarterly reports for business reviews

Required qualifications

• 3-5 years of experience in healthcare, insurance, digital health, employer benefits, and other related industries
• Active producer license
• Superior customer service and communication skills
• Patient and professional demeanor when handling challenging clients
• Analytical, creative, and compassionate approach to problem solving
• Intellectual curiosity
• Strong and dedicated work ethic
• Growth mindset
• Ability to operate autonomously and adapt in fast-changing environments

Nice to have

• Experience with ZenDesk
• Experience with Jira

Benefits

• Competitive compensation
• 100% company-paid comprehensive health, vision & dental insurance for you and your dependents
• Supplemental Life, AD&D and Short-Term Disability coverage options
• Discretionary time off
• Opportunity for rapid career progression
• Relocation assistance (if relocation is required)
• 3 months of paid parental leave and flexible return to work policy (after 10 months of employment)
• Work-from-home stipend for remote employees
• Company provided lunch for in-office employees
• 401(k) account

Before you apply

• Prioritizing candidates in Eastern and Central Time Zones, or willing to commit to ET/CT hours

About the company

Angle Health is a healthcare startup on a mission to make our health system more effective, accessible, and affordable to everyone. It is an AI-native, integrated healthcare company replacing legacy systems with modern infrastructure.