Market Clinical Services Director

The role

The Market Clinical Services Director serves as the senior clinical leader for the Massachusetts market. This person is responsible for clinical quality, professional development of clinicians, and expanding the clinical presence across the state.

What you will do

• Own clinical quality across all Massachusetts centers
• Oversee fidelity monitoring, documentation, reporting, and quality improvement
• Provide consultation on complex clinical cases and program design
• Train Behavior Analyst Trainees (BATs) and Clinical Directors
• Monitor BAT training implementation and provide coaching
• Hold dotted-line clinical oversight of Clinical Directors
• Provide mentorship and clinical support to Clinical Directors and BCBA team
• Partner with the Market Executive Director on market priorities and performance
• Expand clinical presence through relationships with universities and professional associations
• Ensure Massachusetts clinical practice aligns with BACB ethical standards and state licensure

Required qualifications

• Master's degree in Applied Behavior Analysis, Psychology, Special Education, or a closely related field
• Board Certified Behavior Analyst (BCBA) in good standing
• Licensed Applied Behavior Analyst (LABA) in Massachusetts, or license-eligible and able to obtain licensure prior to start
• 8+ years of clinical experience in ABA
• 5+ years as a BCBA
• 3+ years in a clinical leadership role at the Clinical Director level or above
• Demonstrated experience training and supervising BCBAs, supervisees, trainees, and behavior technicians, including training others to train
• Deep expertise in Naturalistic Developmental Behavioral Intervention approaches and early intervention for children under 6
• Demonstrated experience building or operating clinical quality and fidelity systems
• Proven ability to lead, influence, and drive change through dotted-line relationships
• Strong clinical judgment, written communication, and coaching skills
• Willingness to travel regularly to centers across Massachusetts

Nice to have

• Doctoral degree and/or BCBA-D
• Experience in a multi-site or multi-state behavioral health organization
• Experience with accreditation processes, including the Autism Commission on Quality (ACQ)
• Familiarity with Massachusetts payer clinical criteria and appeals processes, including MassHealth, Carelon, Tufts, BCBS MA, and Optum
• Peer-reviewed publication, conference presentation history, or academic affiliation
• Experience in a high-growth or start-up environment

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Generous PTO and paid holidays
• Support for professional development, including certification maintenance and conference attendance

About the company

ANNA (Allied Network for Neurodevelopmental Advancement) is a mission-driven organization that provides ABA services to young autistic children and their families using a neurodiversity-affirming, Naturalistic Developmental Behavioral Intervention (NDBI) approach.