Abacum

Professional Services Manager

Barcelona, Remote. Posted a month ago

The role

The Professional Services Manager owns end-to-end delivery of Abacum implementation projects. This role involves partnering with Sales for pre-sales scoping and managing implementations through direct delivery or partners.

What you will do

  • Own end-to-end delivery of Abacum implementation projects.
  • Partner with Sales during the pre-sales cycle to scope projects and present SOWs.
  • Build project documents, sprint plans, budgets, and resource plans.
  • Manage implementations involving direct customer delivery and delivery through partners.
  • Manage scope, risk, and change control.
  • Act as a trusted advisor to client stakeholders regarding process and org changes.
  • Coordinate with Product, Support, Sales, Customer Success, and delivery partners.
  • Get hands-on with the product to unblock the team on platform or FP&A concept questions.
  • Contribute to delivery methodology by developing AI and refining templates.
  • Mentor junior delivery team members and partner-side consultants.

Required qualifications

  • 4+ years of hands-on experience implementing a financial planning/EPM platform
  • Experience scoping projects pre-sale and presenting SOWs directly to clients
  • Direct experience managing implementations delivered through third-party partners or resellers
  • Working knowledge of FP&A processes (budgeting, forecasting, reporting, consolidation)
  • Track record managing multi-stakeholder, multi-workstream projects with technical and change-management components
  • Ability to read a scope document critically and flag risk
  • Proficiency with SaaS project tools and Agile/hybrid methodologies
  • Excellent client-facing communication for influencing senior finance stakeholders

Nice to have

  • Working knowledge of other planning use cases such as workforce planning
  • Formal Project Management Qualifications

Benefits

  • Competitive compensation including equity package
  • Competitive vacation policy
  • Medical Insurance
  • L&D budget
  • Access to Meditopia (wellbeing platform)
  • Language courses (English / Spanish)

About the company

Abacum is a Business Planning solution for finance teams. It was founded in 2020 and is headquartered in New York with offices in Toronto and Barcelona.