People Operations Specialist

The role

You will manage day-to-day People operations including onboarding, contracts, HRIS data, and compliance. You will also support employee relations, payroll coordination, and the building of people processes and knowledge bases.

What you will do

• Manage onboarding, offboarding, contracts, probation, and leave and absence across all countries
• Oversee background screening and keep policies up to date
• Maintain HiBob accuracy and build workflows to reduce manual admin
• Coordinate compensation and payroll-related administration with the Finance team
• Manage enrolment, changes, and employee queries for benefits programmes
• Act as the first point of contact for questions on policies, processes, benefits and systems
• Support employee relations cases from start to finish
• Build the People knowledge base in Confluence
• Explore ways to use AI and automation in People ops
• Work on People initiatives such as performance and engagement cycles and policy rollouts

Required qualifications

• 2–4 years in People Ops, HR Ops or an HR Generalist role
• Good working knowledge of UK employment law
• Hands-on experience across the full employee lifecycle
• Exposure to employee relations, such as supporting cases, taking notes or tracking issues through to resolution
• Experience with a multi-country team, or the ability to pick up local nuances quickly and work across time zones
• Experience using an HRIS
• Comfortable with Excel
• Eye for detail and organisation to juggle requests
• Discretion and good judgement with confidential info and sensitive situations
• Clear, friendly communication
• Helpful, reliable approach
• Comfort with pace and ambiguity

Nice to have

• Experience in fintech or somewhere fast-growing
• Experience with HiBob

Benefits

• Equity
• 25 days holiday a year, plus 8 bank holidays
• 2 paid volunteering days per year
• One month paid sabbatical after 4 years
• Employee loan
• Free gym membership
• Team wellness budget

About the company

Abound is a fintech redefining consumer lending in the UK and beyond using advanced AI and Open Banking data. The company has issued over £1.3bn in loans and is backed by investors including Citi, GSR Ventures, and Deutsche Bank.