People Operations Generalist

The role

You will manage core People Operations tasks including onboarding, benefits, workers' compensation, compliance, and HR support tickets. You will work with the Head of People Operations to build scalable processes for a fast-growing startup.

What you will do

• Triage and respond to employee questions in the HR ticketing system.
• Use Rippling to manage employee data and pull reports.
• Own new hire onboarding from offer to first day.
• Administer employee benefits including enrollments and open enrollment.
• Manage workers' compensation claims from start to finish.
• Manage compliance programs including audits and harassment prevention training.
• Lead compliance reporting requirements such as EEO-1 and state-specific filings.
• Maintain internal documentation and build scalable processes.
• Support audits and respond to regulatory inquiries.
• Work with Payroll, Legal, Finance, and IT.

Required qualifications

• 3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles.
• Hands-on experience with an HRIS.
• Experience administering benefits and managing workers’ comp claims.
• Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates.
• Ability to prioritize in a fast-paced environment where priorities shift.
• Proactive, solutions-first mindset.
• High attention to detail and strong organizational skills.
• Excellent written and verbal communication.

Nice to have

• Rippling is strongly preferred.

Benefits

• 14 paid holidays
• Flexible PTO for salaried employees
• Accrued time off for hourly employees
• Medical, Dental, and Vision coverage for all full-time employees and their families
• Monthly HSA contributions for High Deductible Health Plan users
• Paid Parental Leave
• Family Forming Benefits
• 401(k) Matching
• Personal Device Allowance
• Access to Flexible Spending Accounts (FSA) and Commuter Benefits
• Monthly contributions for fitness, professional development, coworking, and more
• Dedicated access to therapy and coaching

About the company

Abridge is an AI-native clinician intelligence platform designed to help health systems coordinate clinical, financial, and evidence-based decisions. The company has offices in San Francisco, New York, and Pittsburgh.