Implementation Manager

The role

You will lead large-scale rollouts for complex products in Secondary care. You will manage implementation plans, own the introduction of AI features, and review product usage to improve solutions.

What you will do

• Leading big-scale rollouts for complex products like Scribe
• Standing firm on implementation plans and managing commercial expectations
• Taking full ownership of how emerging AI features are introduced and scaled
• Reviewing practice cohorts 6-9 months after go-live to assess product usage
• Using internal AI dashboards to handle data
• Improving processes to increase efficiency

Required qualifications

• Solid experience managing complex implementations in a fast-paced business
• Ability to take the lead on solving problems
• Comfortable having tough conversations with stakeholders
• Ability to explain technical or complex changes clearly
• Relentlessly resourceful when hitting roadblocks
• Motivated by fixing healthcare communication

Benefits

• Discretionary recognition bonus
• £15,000 in equal share options
• Adjustable healthcare cover, pension or life insurance
• Dog-friendly office
• Regular hackathons
• Dedicated time to visit GP practices and other healthcare settings
• 28 days of holiday plus bank holidays
• Up to 4 weeks to work from anywhere per year
• Enhanced parental leave
• Fertility support
• Parental loss support
• Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat

About the company

Accurx builds a single, system-wide platform to connect people through communication in the NHS. Their digital toolkit is used by 98% of GP practices and 68% of NHS Trusts.