Solutions Consultant

The role

You will serve as the technical backbone of the pre-sales process. You will partner with Account Executives to field technical questions, run proof-of-concept evaluations, and act as a technical voice throughout the deal cycle.

What you will do

• Run proof-of-concept evaluations for prospects including providing hands-on technical support
• Serve as the technical liaison between prospects and internal Engineering and Product teams
• Conduct technical calls with prospects
• Partner with internal teams to continuously improve the prospect experience, tools, and processes
• Strive to exceed prospect expectations in response quality, timeliness, and overall satisfaction

Required qualifications

• 3-5 years of experience in Solutions Consulting, Customer Success, Sales Engineering, or a similar customer-facing technical role
• Strong technical fluency with the ability to speak credibly to security, IT, and technical buyers
• Comfort running structured evaluations (POCs), including managing timelines and prospect expectations
• Ability to troubleshoot and work with Engineering to solve problems
• Exceptional organizational, project management, and time management skills
• Strong presentation, communication, and written skills
• A proactive, adaptable mindset with comfort operating in a fast-paced, high-growth startup environment

Nice to have

• experience at a SaaS or cybersecurity company

Benefits

• Competitive compensation
• Fantastic office atmosphere
• Premium healthcare and wellness benefits
• Catered lunch in the NYC office, Monday - Friday

About the company

Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. The company protects teams from emerging threats like deepfakes, smishing, and AI-powered voice scams.