Key Account Manager

The role

You will drive strategic partnerships with top-tier retail Key Accounts to maximize GMV and deepen Share of Wallet. You will manage portfolio growth, expand touchpoints, and execute high-ROI promotional campaigns.

What you will do

• Deliver assigned portfolio GMV targets through Joint Business Plans
• Increase average Share of Wallet across managed accounts
• Onboard and ramp new Key Accounts to reach projected monthly GMV
• Maximize marketplace catalog availability and optimize campaign placement
• Reduce Partner Support Ticket Resolution Time and improve Partner Satisfaction
• Co-design and launch co-marketed seasonal campaigns

Required qualifications

• 3–5+ years in Key Account Management, Strategic Partnerships, or B2B Enterprise Sales
• Experience managing a large-scale portfolio in major retail chains or high-volume e-commerce merchants
• Proven track record negotiating complex commercial terms and co-marketing agreements with enterprise C-suite stakeholders
• Ability to analyze retail conversion funnels, average order value, SKU turnover, and checkout metrics using modern BI tools (SQL, Looker, Databricks, AI analysis, Salesforce)
• Full accountability for account performance and cross-functional alignment

Benefits

• Generous salary
• Equity in the company
• Benefits that go beyond the basics

Before you apply

• Step 4: Business Case (60 minutes) may be required

About the company

Addi is a leading financial platform in Colombia providing banking solutions and commerce services. It serves over 3.6 million customers and partners with more than 55,000 merchants.