Field Operations Specialist (Charleston & Mt. Pleasant, SC)

The role

You will patrol assigned parking lots or garages on foot to check vehicles and verify payments. You will use a smartphone app to scan license plates, issue citations, and assist customers with the payment app.

What you will do

• Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles
• Provide coverage across multiple locations within assigned area
• Scan license plates and verify active payment using the Space Force app
• Issue citations to vehicles that have not paid
• Leave physical notices on vehicles
• Help customers understand how to pay using the app
• Perform light trash and litter pickup
• Coordinate with outside vendors on maintenance needs
• Help hang or move signage at ground level
• Direct traffic and assist customers with questions or pricing at some locations

Required qualifications

• Ability to be on your feet for several hours at a time, outdoors, in a working parking lot or garage environment
• Must own a modern smartphone with a reliable data plan
• Reliable transportation to and from assigned location(s)
• Strong time-management skills
• Ability to work independently without direct on-site supervision
• Positive, professional attitude
• 18+ years of age
• Authorized to work in the USA
• Successful completion of a standard background check
• A valid driver's license
• Successful completion of a motor vehicle record (MVR) check

Nice to have

• Previous experience in customer service, security, or parking operations

Benefits

• Growth opportunities
• Autonomy
• Comprehensive health coverage (medical, dental, and vision for full-time team members 30+ hours/week)
• Eligibility to enroll and save in a company 401(k) plan
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations

Before you apply

• Employment is contingent upon successful completion of a background check and employment verification
• Background checks are completed only after a conditional offer of employment has been made

About the company

AirGarage is on a mission to bring real estate online, starting with parking. They replace manual operations with a unified, data-rich operating system for parking real estate.