Field Operations Specialist (Lancaster, PA)

The role

You will be the on-site presence at parking lots or garages. You will patrol properties, verify payments, and assist customers.

What you will do

• Regularly walk assigned lot(s) or garage(s) on foot to check on parked vehicles
• Provide coverage across multiple locations within assigned area
• Use Space Force app to scan license plates and verify active payment
• Issue citations to vehicles that have not paid
• Leave physical notice on vehicles when needed
• Help customers understand how to pay and walk them through the app

Required qualifications

• Ability to be on your feet for several hours at a time, outdoors, in a working parking lot or garage environment
• Must own a modern smartphone with a reliable data plan
• Reliable transportation to and from assigned location(s)
• Strong time-management skills
• Ability to work independently, without direct on-site supervision
• Positive, professional attitude
• 18+ years of age
• Authorized to work in the USA
• Successful completion of a standard background check
• A valid driver's license
• Successful completion of a motor vehicle record (MVR) check

Nice to have

• Previous experience in customer service, security, or parking operations

Benefits

• Growth opportunities
• Autonomy
• Comprehensive health coverage for full-time team members (30+ hours/week)
• Eligibility to enroll and save through a company 401(k) plan
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations

Before you apply

• Employment is contingent upon successful completion of a background check and employment verification
• Background checks are completed only after a conditional offer of employment has been made

About the company

AirGarage is on a mission to bring real estate online, starting with parking. They replace manual operations with a unified, data-rich operating system for parking real estate.