Forward Deployed Engineer

The role

You will work directly with enterprise clients to turn AI search and growth strategy into measurable outcomes. You will use the AirOps platform to configure, adapt, and scale playbooks.

What you will do

• Partner directly with enterprise customers to understand their goals and drive measurable outcomes
• Configure, adapt, and scale AirOps playbooks across customer accounts and verticals
• Work cross-functionally with Product, Customer Success, Sales, Growth, and Marketing
• Monitor performance data, identify trends and risks, and communicate recommendations
• Bring field feedback back into the product and delivery teams

Required qualifications

• 4 to 7 years in Growth, BizOps, Product, Technical Account Management, Analytics, Solutions, Customer Success, or a similar role at a high-growth startup
• Experience working directly with enterprise customers
• Hands-on experience using AI tools, LLMs, prompt engineering, or automation platforms
• Strong analytical skills
• Excellent project management and communication skills
• High ownership, strong judgment, and comfort operating in a fast-moving environment

Nice to have

• Familiarity with AI search, GEO/AEO strategy, or how brands are discovered across LLMs and answer engines
• Comfort working with data from tools like Google Search Console and GA4
• Experience at an early or growth-stage B2B SaaS company
• Experience turning customer feedback into product recommendations, internal documentation, or enablement materials

Benefits

• Equity in a fast-growing startup
• Competitive benefits package tailored to your location
• Flexible time off policy
• Parental Leave

About the company

AirOps is the full-service platform for brand growth in the age of AI search. The company is headquartered in San Francisco, New York, and Montevideo.