Manager, Regulatory Operations

The role

You will build and operate a framework that turns regulatory and partner obligations into controls for US-licensed entities and products. You will design, implement, and improve controls, documentation, and reporting to meet obligations.

What you will do

• Identify, interpret, and operationalize regulatory and partner obligations across US jurisdictions, products, and licensed entities.
• Manage the end-to-end design and implementation of key regulatory and partner controls.
• Build and maintain regulator- and partner-ready documentation.
• Engage with regulators, auditors, and financial partners on control-related inquiries.
• Support US regulatory exams, audits, inspections, and RFIs.
• Contribute to the design and operation of US regulatory reporting and obligations governance.
• Identify gaps, inconsistencies, or duplication across US obligations, controls, and evidence.
• Help establish consistent obligations-management practices that scale with the US business.

Required qualifications

• 7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast-growing technology company and/or financial services, pay
• Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities.
• Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews.
• Strong project management skills.
• Excellent analytical and writing skills.

Nice to have

• Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance, or other multi-jurisdiction fintech business models.
• Prior exposure to US regulators and regulatory frameworks, including FinCEN, state financial regulators, the CFPB, or other relevant federal and state authorities, as well as US bank or card scheme pa
• Experience building or enhancing obligations registers, control libraries, regulatory reporting operating models, or similar second-line compliance infrastructure.
• Familiarity with GRC or similar tooling to manage obligations, controls, issues, and evidence at scale.
• Relevant professional certifications, such as CAMS, CRCM, CIA, or CISA, or formal legal, compliance, risk, or audit-related education.

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses across North America, Europe, the Middle East, and Asia-Pacific.