Manager, Sales Development, SME & Growth

The role

You will build and lead the Sales Development function for the Benelux region. You will manage an SDR team, own the outbound pipeline engine, and scale an AI-assisted outbound engine.

What you will do

• Build and lead a high-performing SDR team through hiring, coaching, onboarding, feedback and clear progression paths.
• Own opportunity creation, pipeline value, conversion, activity levels and reporting.
• Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.
• Partner with Marketing on targeting, messaging, campaigns, lead follow-up SLAs and inbound qualification.
• Improve qualification, Salesforce handovers, funnel conversion and pipeline health in partnership with Account Executives and Revenue Operations.
• Scale an AI-assisted outbound engine that improves lead sourcing, account research, personalisation and sequence testing.

Required qualifications

• Experience leading an outbound SDR or sales development team in a high-growth technology company.
• A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.
• Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.
• Experience with Salesforce or another modern CRM and sales engagement tools.
• Experience implementing AI-enabled prospecting or workflow automation to improve personalisation and SDR efficiency.
• Comfort operating in a metrics-driven environment, with ownership of opportunity creation, pipeline value, conversion, activity levels and reporting.
• Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.
• Professional fluency in English.
• Strategic thinking, pragmatic execution and a bias towards action, continuous improvement and ownership.

Nice to have

• Professional fluency in Dutch.
• Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS.
• Experience establishing AI and automation guardrails for quality, compliance and measurable pipeline impact.
• Experience contributing to regional go-to-market strategy, including value propositions, pitch narratives and local-market outreach.

About the company

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses globally.