Airwallex

Senior Manager, Operations Global Quality Assurance (KYC/TM/ Fraud Risk)

SG - Singapore. Posted 10 months ago

The role

You will lead a global team of QA analysts to ensure regulatory obligations and risk management standards are met. You will design and maintain a comprehensive operations QA framework covering compliance and risk controls.

What you will do

  • Lead a global team of QA analysts with different domain expertises
  • Design, implement and continuously enhance QA programs
  • Deliver high-quality QA reports and track remediation initiatives
  • Gain an in-depth understanding of product offerings and AML/Risk-related processes
  • Design and maintain a comprehensive operations QA framework
  • Oversee the execution of monthly QA testing
  • Identify operational risks, process gaps and system limitations
  • Communicate QA outcomes with key stakeholders and senior leadership
  • Drive and support global projects for operations excellence

Required qualifications

  • Bachelor’s degree in Accounting, Finance, Economics, Business Management, Statistics and Mathematics, Law or related disciplines
  • 8+ years of relevant experience in financial services, fintech or consulting
  • Compliance expertise in AML/compliance review and advisory, OR Risk control expertise in credit, fraud, brand and/or consumer risk management, OR QA/Auditing/Consulting backgrounds with strong exposur
  • Strong understanding of AML/CTF regulations and/or risk management controls, industry practices, and regulatory/card scheme expectations and trends in the financial services, payments, or fintech indu
  • Familiarity with AML processes (KYC, Transaction Monitoring and Name screening) OR Risk controls (Underwriting, Merchant Risk Monitoring)
  • Strong communication and time/project management skills
  • Strong analytical and problem-solving skills
  • Fluency in both English (spoken and written)

Nice to have

  • CAMS/AAMLP certification
  • Mandarin is a plus
  • Data and analytics skills (e.g. SQL, Looker) is a plus

About the company

Airwallex is an AI-native financial operating system used by businesses to run financial operations or build financial products. It is a regulated financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.