Product Lead, Growth

The role

You will define and drive the strategy, roadmap, and execution for next-generation AI-powered products. This role involves building intelligent automation and customer experiences across fintech, AI/ML, and global financial operations.

What you will do

• Own the end-to-end product lifecycle for AI-powered features and platforms.
• Mentor and lead a team of high impact product managers.
• Define and champion the product vision and roadmap.
• Partner with engineering, data science, design, compliance, and commercial teams.
• Drive Product-Led Growth (PLG) initiatives to enhance customer adoption, retention, and revenue.
• Build and ship hands-on AI/ML-powered products like copilots, agents, and chatbots.
• Leverage AI-driven technologies and data-driven insights to improve user experience.
• Lead the development of customer service and support automation.
• Ensure compliance, transparency, and responsible AI practices are embedded in products.
• Launch products across multiple regions and languages.

Required qualifications

• 7+ years of product management experience owning core product areas end-to-end for complex, multi-surface products.
• Experience with 0→1 or early-stage products in high-ambiguity environments.
• Hands-on experience building and shipping AI/LLM-powered products.
• Deep technical fluency in how modern ML systems are trained, evaluated, deployed, and monitored.
• Data-driven, growth-oriented problem solver with strong analytical rigor.
• Experience using dashboards, SQL or product analytics tools.
• Track record of running experiments to improve activation, adoption, or retention.
• Stakeholder management skills to align engineering, data, design, operations, CS, and GTM partners.

Nice to have

• Experience in fintech, payments, treasury, cards, or B2B financial operations.
• Prior work on growth, lifecycle, or PLG products.
• Technical background or prior role in AI/ML, data science, or engineering.
• Experience building customer service/support automation.
• Experience launching products across multiple regions and languages in a fast-paced, global environment.

About the company

Airwallex is an AI-native financial operating system used by over 675,000 businesses. It provides financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.