Senior Manager, Regulatory Strategy & Operations

The role

You will drive the end-to-end delivery of strategic regulatory projects and coordinate complex initiatives across global business teams. You will establish governance, identify operational bottlenecks, and prepare decision-ready materials for senior leadership.

What you will do

• Drive end-to-end delivery of strategic regulatory projects
• Translate strategic priorities into clear plans, milestones, and outcomes
• Coordinate complex initiatives across multiple business teams
• Establish governance for complex programmes including steering committees and risk management
• Strengthen interfaces between Regulatory Legal, Compliance, and first-line business teams
• Coordinate preparation for regulatory examinations, inspections, and audits
• Identify operational bottlenecks and develop recommendations to improve efficiency
• Define and monitor programme metrics and delivery dashboards
• Prepare concise papers, presentations, and dashboards for senior leadership
• Facilitate senior stakeholder discussions and resolve competing priorities

Required qualifications

• Significant experience leading complex strategic, regulatory, compliance, risk, transformation or operational programmes
• Demonstrated experience coordinating cross-functional initiatives across a matrixed, international organisation
• Strong programme management skills including planning, governance, and risk management
• Proven ability to structure ambiguous problems and translate strategy into executable plans
• Experience working with senior stakeholders and influencing outcomes across functions and geographies
• Excellent written and oral communication skills
• Strong analytical skills and attention to detail
• Ability to work independently and maintain momentum across multiple priorities
• Pragmatic, collaborative and low-ego approach
• Experience in financial services, payments, fintech, technology or another highly regulated industry

Nice to have

• Experience as a strategy or management consultant, or in a comparable internal strategy, transformation or programme management role
• Experience delivering regulatory change, compliance transformation, licensing, market-entry, regulatory engagement or operating-model initiatives
• Familiarity with regulatory obligations, controls, regulatory reporting, governance, risk frameworks or GRC tooling
• Experience working with Regulatory Operations, Regulatory Compliance and Regulatory Legal teams to deliver regulatory programmes
• Experience supporting regulatory examinations, audits, information requests or supervisory engagements
• Experience partnering with Product, Engineering, Data or Operations teams to improve processes or implement automation
• Experience in a global payments, cross-border payments, electronic money, banking, digital assets or other financial services environment
• Relevant qualification in business, finance, economics, law, risk, compliance, operations or project management

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses globally.