Account Executive, B2B, SME & Growth, CN

The role

You will grow funds under management and product revenue across B2B customers engaged in cross-border trade. You will acquire customers, design product solutions, and manage the customer journey from registration to ongoing transactions.

What you will do

• Acquire high-intent customers through referrals, outbound calling, and channel partnerships
• Deliver new-customer and revenue targets
• Understand customer business models and needs to shape integrated solutions
• Guide new customers through registration, KYC, activation, and transactions
• Retain existing customers and deepen product penetration
• Identify transaction-compliance concerns and assess customer activity
• Track industry trends and customer feedback to improve products and processes

Required qualifications

• Bachelor's degree or above
• 2+ years of customer acquisition experience across outbound calling, direct sales, or business-channel partnerships
• Results-oriented mindset and strong self-motivation
• Ability to manage customer follow-up and conversion independently
• Excellent communication skills
• Ability to hold substantive business conversations and build trusted customer relationships
• Strong learning agility
• Strong solution design and structured-thinking skills
• Risk awareness and understanding of cross-border business compliance requirements

Nice to have

• Experience in cross-border payments, ERP, SaaS, banking, or foreign-trade industrial supply-chain businesses

About the company

Airwallex is an AI-native financial operating system for a real-time, intelligent economy. It provides financial infrastructure for over 675,000 businesses globally.